One pitfall for any skilled is humor, which, stripped from its context and setting, can tackle new meanings and be used in opposition to CISOs in litigation. Even utilizing memes of dumpster fires, for instance, or typing LOL in a message can be utilized as admissions of guilt or to painting cavalier attitudes towards safety, exposing cyber groups to much more legal responsibility.
“Once we say LOL, 90% of the time you weren’t truly laughing out loud, however we use these very casual methods of speaking with each other,” WilmerHale’s Jones stated. “And that stuff reveals up with regularity in instances when you’ve gotten a big cyber incident. LOL or dumpster hearth isn’t one of the simplest ways to speak about it internally as a result of that’s what’s going to point out up” in litigation.
Take note of the medium
CISOs additionally want to concentrate to what they are saying primarily based on the medium during which they’re speaking. Take note of “how we talk, who we’re speaking with, what platforms we’re speaking on, and whether or not it’s oral or written,” Angela Mauceri, company director and assistant common counsel for cyber and privateness at Northrop Grumman, stated at RSA. “There’s a long-lasting impact to written communications.”
