Good acquires AI co Cognigy for $955m

Thank you for reading this post, don't forget to subscribe!

Israeli customer support automation options firm Good (Nasdaq: NICE; TASE:NICE) right now introduced that it’s to amass Cognigy, which has developed a conversational and agentic AI platform, for 955 million. That is the corporate’s first main acquisition underneath CEO Scott Russell. The acquisition combines Good’s goal constructed customer support AI platform with Cognigy’s platform, which can allow organizations to speed up AI adoption in buyer expertise throughout the back and front workplace.

Good raises EPS steerage however inventory slides

Russell stated, “This can be a landmark second for Good, a strategic transfer that fast-tracks our AI innovation agenda and units a brand new commonplace for buyer expertise within the AI period. By bringing a market chief in enterprise-grade conversational and agentic AI into the fold, we’re accelerating world AI adoption, increasing into new world markets, and creating game-changing worth for our prospects, companions, and shareholders. Collectively, we’re considerably advancing the way forward for AI-first buyer expertise.”

Cognigy cofounder and CEO Philipp Heltewig added, “This transaction represents a pivotal step ahead for Cognigy, one which brings immense alternative for our prospects and staff. NiCE is an distinctive group whose world attain, deep experience, and relentless concentrate on innovation will speed up our development and improve the worth we convey to our prospects and companions. Collectively, we’re uniquely positioned to form the way forward for buyer expertise, uniting the perfect of trusted AI and human interactions.”

Good will finance the acquisition from its personal sources. On the finish of the primary quarter the corporate had $1.6 billion in money and debt of $460 million.

Good’s share worth is up 5% on the Tel Aviv Inventory Change and in premarket buying and selling on Nasdaq. On Friday, at shut of buying and selling on Wall Avenue, the corporate had a market cap of $10.273 billion.

Revealed by Globes, Israel enterprise information – en.globes.co.il – on July 28, 2025.