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Unstructured textual content knowledge a ‘gold mine’ for AI language processing


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Key takeaways:

  • Pure language processing analyzes unstructured textual content paperwork that suppliers do not need time to kind by.
  • AI could make processes quicker and help in earlier intervention for sufferers who need assistance.

CLEVELAND — Sufferers with power illnesses might have information that embody dozens of medical data that suppliers might not have time to learn totally.

A presenter at Cleveland Clinic’s A.I. Summit for Healthcare Professionals defined how AI might assist with that.



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Derived from Ng R. AI profit and threat for sufferers, caregivers and well being programs. Introduced at: Cleveland Clinic’s A.I. Summit for Healthcare Professionals; July 11, 2025; Cleveland.

Raymond Ng, PhD, professor of pc science and director of the Information Science Institute on the College of British Columbia, stated unstructured textual content knowledge are an “immense gold mine.”

Utilizing pure language processing (NLP) to investigate unstructured textual content in medical paperwork and messaging apps, for instance, might expedite processes and save time for clinicians, in accordance with Ng.

“In our well being care system, there actually is lots of textual content knowledge that we by no means actually have the time and the ability to dig into,” Ng stated. “That is the place AI giant language modeling goes to assist us.”

In a single instance, Ng described how NLP may very well be used to hurry up most cancers care. Within the present care mannequin, sufferers should undergo screening, diagnostics, therapy and follow-up care, and it might probably take months between every step, Ng stated. However, Ng stated, what if NLP might flag a medical report for a affected person who was identified with most cancers on a Monday, extract info of curiosity and create a report for a doctor at a most cancers middle to reference throughout a session on Friday?

NLP can analyze textual content outdoors of medical paperwork as effectively, Ng defined. For instance, it may be used to be taught extra about affected person experiences by on-line boards. One power of NLP is sentiment evaluation, which Ng stated permits the expertise to establish how customers really feel primarily based on what they write.

In 2024, Ng and colleagues revealed a examine testing an app that used NLP to judge faculty college students’ psychological well being primarily based on what they wrote on Reddit. Ng stated the app was profitable, and his staff has created one other model for highschool college students.

“(The apps) choose up on sure issues … flagging sure people as actually struggling or actually struggling,” he stated. “(NLP) is permitting us to do early intervention of our sufferers.”

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For extra info:

Raymond Ng, PhD, could be reached at rng@cs.ubc.ca.