“If you wish to hold [those department heads], assume like a founder, not a perform. Give them possession, not simply oversight. Folks keep once they’re constructing one thing that issues, not simply defending one thing which may break,” mentioned de Silva, who till final yr was the worldwide head of compliance testing at Citi, a job he held for seven years. “Retention isn’t about perks. It’s about objective. In case your workforce has no voice in shaping safety tradition, don’t be stunned once they discover a firm that offers them one. They need company, not simply course.”
Though burnout is commonly seen as a driving drive behind job dissatisfaction, de Silva disagrees.
“The issue isn’t burnout. It’s the bottleneck beneath the CISO. Mid-levels are carrying danger with out being allowed to steer. If the one means ahead is extra stress with no progress, they’ll go away,” de Silva mentioned. “Drop your prime performers into cloud, fraud, or ops. It indicators belief, builds vary, and retains them engaged. Boredom is a much bigger flight danger than burnout.”
