When Shripal Gandhi ordered a easy meal- paneer tikka sandwich, Bingo chips, and oat raisin cookies, from Subway on Zomato, he didn’t anticipate to stroll away with a lesson in grace, humility, and grit.
In a now-viral Fb put up, the Pune resident recalled how solely the sandwich arrived. “I instructed the supply rider, ‘The chips and cookies are lacking.’ He stuttered and struggled to reply however humbly stated, ‘Sir, please name the restaurant or Zomato,’” Gandhi wrote.
After confirming the difficulty with Subway, the restaurant provided the supply agent ₹20 to return again and acquire the remaining objects. However the man didn’t hesitate, although Zomato, not Subway, pays his wage.
“Sir, it’s my accountability. I need the shopper to be completely satisfied,” the rider reportedly stated. He returned to the restaurant, collected the meals, got here again smiling—and refused the ₹20.
“God has given me a lot. Why ought to I take this cash for a mistake another person made?” he instructed Gandhi.
What adopted was a narrative that left the shopper shocked. The agent had as soon as labored as a development supervisor at Shapoorji Pallonji, incomes ₹1.25 lakh a month. A automotive accident left the left aspect of his physique paralysed, forcing him out of the job market.
Zomato, he stated, gave him a second likelihood. “Zomato saved my household alive. I could also be handicapped, however I’ve been given a chance. I’ll by no means let Zomato’s identify be affected.” His daughter is now pursuing dentistry.
Gandhi stated the person didn’t blame life or complain. “He smiled, believed in Swami Samarth, and stated: ‘God is with me. Why ought to I fear?’”
He ended the put up with a be aware to Zomato CEO Deepinder Goyal, thanking the corporate for giving individuals with disabilities a good likelihood.
“You won’t realise it, however your determination is altering lives in essentially the most profound method.”
Zomato and Goyal haven’t but responded to the put up.
